| Q1. |
How can a website help me with my business? |
| A. |
Your own business website can help give exposure to your products and services over the internet. There are thousands of users who use the Internet every day to find products and services related to your industry. If you have an online presence, your website can attract customers directly from the Internet. Having an effective online presence is also a way to keep ahead of your competition. |
| Q2. |
If I want a new website, should I contact a web design firm or a web development firm? |
| A. |
Making a website has 2 steps involved; Website Design and Website Development. The website design phase is the first step and the layout for a website is planned in this phase. Once the final layout is approved by the client, then we move on to the web development phase. In this phase, the design is converted to HTML and the website is completed by adding new pages. Content is also added to the site and a working website is delivered to the client. |
| Q3. |
How much does a website cost? |
| A. |
The cost depends entirely on the services you want and the client requirements. The cost also depends on a number of factors, which include the number of pages required in a website, the graphical elements which have to be added, whether you want to sell products online, if a content management system is required or not, and several others. If you are going for a completely new website, you will also need hosting and domain name for it. All these factors combine to give a final cost of website design and development. If you want to start a project with us, you can contact us for more information or request a quote online. |
| Q4. |
What kinds of web sites can you design and develop? |
| A. |
We can design and develop any kind of website for you, from small sites to large web portals. We offer different website design packages which include the following:
- Small Sites (Economy Package)
- Business Sites (Standard Package)
- Web Portals (Corporate Package)
We have experience to develop different kind of websites, which include the following:
- Static Sites
- Database Driven Sites
- CMS Driven Sites
- Ecommerce Solutions
|
| Q5. |
I don't know anything about web site design and development, what is the process? |
| A. |
Customer service is priority at FSD Solutions Website Design & Development. We will walk you through the process step by step. Below is a general guideline of the process.
- A meeting either by phone or face to face to determine the requirements of the project and to map out a web site development plan.
- A formal proposal is presented for review. Upon acceptance of proposal a 50% deposit is required to begin work. Depending on size of project 1/3 payments are sometimes set.
- You have homework! To start the design of your web site we ask that you look at web sites and provide us with the website addresses of the sites you like different aspects of. This process gives us a good idea of what you are visualizing and the style you desire for your web sites overall look and feel. You will also need to pull together the content and verbiage you want for your web site. If help is needed to write the content of your site we offer content writing services as well.
- A design concept is presented for your approval. Once the design is approved the building of your web site begins! Completed pages are submitted for your review. Once the entire site is completed we walk through the web site with you. Once final approval is given by you the final payment balance is due and we push your web site live on the internet!
Working together is crucial in providing a finished product that exceeds your expectations getting your web site completed in the time frame agreed upon. |
| Q6. |
Will you give me tips on making a good design for my site? |
| A. |
Yes. We provide suggestions to our clients which can help them improve their website design. We make sure the clients are satisfied by the work we do for them. We also assist the client at every step and keep them up-to-date with the updates we make to their website. |
| Q7. |
How long does it take for a website to be made? |
| A. |
The website design and development process can take 2 - 6 weeks, depending on the complexity of the project and also on the client requirements. Some delays arise as we have to wait for client feedback on everything we do. Smaller websites take a maximum of 2 weeks, while large web portals and e-commerce solutions can take more time. |
| Q8. |
What would you need from me if I want a website made? |
| A. |
We will need initial input from you in terms of what kind of website you want, if you have any logo, images or any other material which you want added on your website. We will also need regular feedback from you as we work on your website. In some websites, we will need content and data to be provided by the client, for example in an ecommerce website, we will need product information and details from the client. |
| Q9. |
What if I do not like the web site design you give me? |
| A. |
We provide 3 - 4 initial website mock-ups to clients to choose a design of their choice. We provide 2 - 3 revisions to the design which the client wants to go with. If you still do not like our work, we will go over with your requirements again to understand your requirements. We do our best to satisfy our clients and meet their requirements. |
| Q10. |
What is a URL? |
| A. |
URL is an acronym for "Universal Resource Locator" which defines the location of a webpage on the Internet. It is normally represented by the following: www.mywebsite.com/personal-page.html |
| Q11. |
What is a domain name? |
| A. |
Domain Name is a specific website address which you register with Network Solution to work as the website address for your business. For example, mywebsite.com can be the domain for your business. |
| Q12. |
Where can I host my website? |
| A. |
Once a website is ready, it needs to be hosted on a web server from where it is fetched every time a user visits your website. Web hosting companies provide hosting solutions to all kinds of businesses. You can go for a smaller hosting package if you have a small website which gets a few customers every day, or buy a corporate hosting package if you have a web portal or online web shop. |
| Q13. |
Will you help me in hosting my site? |
| A. |
Yes we can help you in your web hosting needs. Whether you have a small personal or business website or an ecommerce site or web portal, we can provide you hosting for your website. |
| Q14. |
If I want the current design of my website changed, can you help me? |
| A. |
Yes. We also provide website re-design services. If you are not happy with the current design of your website, you can contact us and we will make new designs for your website after discussing your requirements in detail. |
| Q15. |
Can I look at my website while it is being developed? |
| A. |
Yes. When a website is in its development stage, we host it on a staging server from where you can check it regularly to see what the final product will look like. You can also check the website can give us suggestions if you feel we have not full-filled your requirements. |
| Q16. |
How will I update my website pages? |
| A. |
For large websites, we develop custom content management systems which help you will easy updates of your website. Smaller sites can also be updated using FTP. |
| Q17. |
Do you offer web site maintenance & support? |
| A. |
Yes, we offer Website maintenance & support. Our services are billed by the hour or we offer maintenance packages to fit your web site maintenance needs. |
| Q18. |
What is FTP? |
| A. |
FTP is an Acronym for "File Transfer Protocol" and is used to upload files from your local PC to the web server which is provided by your web hosting company. The web hosting company will provide you a URL and FTP login details which you can use to access your files on the server |
| Q19. |
Will you make a Search Engine Friendly website for me? |
| A. |
Yes. We make sure that the developed website is completely search engine friendly and it will not have any problems in getting indexed on the Search Engines. |
| Q20. |
I am using a Content Management System on my current site. Can you make it Search Engine Friendly? |
| A. |
Yes. We have experience of working with numerous Content Management Systems. Our developers can make your CMS Search Engine Friendly for you. |
| Q21. |
I want to sell products on my website. Can you give me an e-Commerce system? |
| A. |
Yes. We have experience of designing and developing ecommerce websites and online shopping carts. We have successfully worked with clients on their e-Commerce systems. If you want to start a new website for your online business, or improve the existing e-Commerce system, we can help you. |
| Q22. |
Will I have control on the website after you make it? |
| A. |
Yes. You will be completely in control of your website once it is developed. We only make it for you and manage it for you if you do not have the time to do it yourself. |
| Q23. |
Can you write content for my website? |
| A. |
Yes. We also offer content writing services. We can write and add fresh content to your website pages. We will make cure that the content we write and add to your website helps you in achieving high search engine rankings. |
| Q24. |
Do you provide maintenance service for websites? |
| A. |
Yes. We provide all kinds of website maintenance and update services. Whether you want us to take care of daily adding new products to your website, or adding new posts to your blog, or simply update your website with new offers, we can take care of your needs. We understand that business owners do not have the time or knowledge to update their website, so we can assist you in all your website update and maintenance needs. |
