| Q1. |
What is medical transcription? |
| A. |
Medical transcription is the process whereby one accurately
and swiftly transcribes medical records dictated by
doctors and others, including history and physical reports,
clinic notes, office notes, operative reports, consultation
notes, discharge summaries, letters, psychiatric evaluations,
laboratory reports, x-ray reports and pathology reports. |
| Q2. |
How much does a medical transcript cost? |
| A. |
It usually costs anywhere from 10 cents to 12 cents
per line. A line has an average of 65 characters per
line. We count the total number of characters by clicking
on Tools | Word count in MS Word. The price depends
on the dictation method, volume and type of medical
transcript. |
| Q3. |
How and when do I submit my dictations? |
| A. |
a) Dictations can be submitted using a Digital Hand-held
recorder which would be transmitted electronically to
us.
b) The second option would be using a toll-free number
which you can call at anytime.
You can submit your dictations anytime 24/7. However,
our cut-off time to receive dictations during any business
day is up to 9:00 pm central standard time which means
that if you wish to receive your transcriptions back
next morning, you should submit the dictations to our
system at most by 9:00 pm cst. The dictations submitted
after 9 PM CST will be treated as they have received
next day. |
| Q4. |
How is my dictation processed? |
| A. |
When you sign up, you will be assigned an ID Number
to use. When you submit a dictation into our system,
your assigned ID Number will automatically receive your
dictation for transcription. MT Group consists of medical
transcriptionists along with quality assurance supervisor(s),
who checks the transcription for accuracy and make the
transcription available for electronic pick up. |
| Q5. |
How will I receive my documents once transcribed? |
| A. |
We propose three secure and convenient delivery options.
Our recommended option is secure FTP mechanism that
puts transcribed reports automatically to your local
computer with your sign-in. You can then view and print
your transcriptions. You can also receive your documents
by E-mail or fax. It is entirely up to you. |
| Q6. |
How do I open the transcripts I downloaded? |
| A. |
The transcribed documents are returned in standard Microsoft®
Word format. This standard file type can be opened using
virtually any word processing program. |
| Q7. |
What Turnaround times do you offer? |
| A. |
Our standard turnaround times are 12-24 hours. STAT turnaround
time is up to 4 hours. (See 3 for dictations
cut-off time) |
| Q8. |
What types of transcription do you do? |
| A. |
Our expert staff of medical transcriptionists excels in
medical terminology and is knowledgeable in ALL areas
of dictation formats like Chart Notes, Consultation Notes,
Emergency Department Notes, History and Physical Examination,
Operative Notes, and SOAP Notes etc. as well as in all
medical specialties and subspecialties such as:
- Cardiology
- Dermatology
- ENT
- Gastroenterology
- General Surgery
- Internal Medicine
- Neurology
- Neurosurgery
- Ophthalmology
- Orthopedics
- Pediatrics
- Plastic Surgery
- Psychiatry
- Podiatry
- Radiology
- Urology
- Vascular Surgery
- General Correspondence
|
| Q9. |
Do you follow HIPAA guidelines? |
| A. |
Absolutely! As a provider of products and services to
healthcare, we follow HIPPA guidelines by educating our
staff and implement policies that are necessary safeguards
to maintain appropriate security measures with Protected
Health Information |
| Q10. |
How do I began dictating and
what do you recommend I use to dictate my reports? |
| A. |
You have the choice between using the digital hand-held
recorder or toll free access telephone number, the choice
is yours. On the digital hand-held recorder we recommend
using the Olympus DSS Player DS-330.
If you decide to use the toll free access telephone to
dictate, any standard telephone set can be used. |
| Q11. |
What kind of technical support
do you offer? |
| A. |
Our hours for live technical support are from 9:00 am until
5:00 pm central standard time. However, your files are accessible
via the internet 24/7, 365 days a year. |
| Q12. |
How soon can you set up my account? |
| A. |
We can set up your account on the same day that you call.
It is just that easy. |