| Q1. |
How do you screen candidates? |
| A. |
Our recruiters interview each potential FSD Solutions consultant prior to referring him or her to any of our clients. This is a key step in evaluating the candidate's technical abilities and business knowledge, as well as his or her professionalism, communication skills, and interpersonal skills. As part of the in-house interview process, each applicant fills out a comprehensive skills questionnaire and submits a current resume that is parsed into our database and immediately matched against current requirements. We use this interview to better understand the individual's technical experience, skill level, and work ethic, so that we place the candidate in the job best suited to his or her background. |
| Q2. |
What is the average response time a customer can expect when requesting resources for a given requirement? |
| A. |
FSD Solutions guarantees that every candidate submitted is pre-qualified with regards to available start time, available interview times, travel requirements, and rate. We can submit several qualified candidates within 24-48 hours. |
| Q3. |
I don't see an office in the city where I am located. Does that mean you can't help me? |
| A. |
Absolutely Not. FSD Solutions specializes in filling needs in every city across the U.S. where we have not yet established a local presence. All FSD Solutions offices utilize a standard service delivery model to guarantee that you will experience the same FSD Solutions quality and reliability throughout our organization. |
| Q4. |
As a hiring manager, why should I use FSD Solutions over other agencies? |
| A. |
FSD Solutions truly wants to be the vendor of choice for our clients. Due to a mature service model and innovative approach to partnering with our clients. Secondly, FSD Solutions approaches global business from a local focus so all clients are given a dedicated Account Management team to build a program for their unique needs. |
| Q5. |
What is involved in your recruiting process? |
| A. |
Our Account Managers work closely with hiring managers prior to and during the search process to:
- Build a complete understanding of the client’s needs, including technical requirements, start date, duration, and financial parameters
- Work in a manner which is comfortable to client personnel, and adhere to client administrative procedures
- Identify appropriate candidates in conjunction with FSD Solutions Recruiters
- Provide managers with resumes of prospective candidates
- Arrange suitable interview times and methods
- Negotiate the terms and conditions of the contract
|
| Q6. |
What kind of invoicing can I expect? |
| A. |
FSD Solutions can usually invoice every two weeks or based on the Time Sheet. The payment terms can be flexible and are usually as follows:-
- Due on receipt
- Net 15
- Net 30
|
| Q7. |
What kind of back-office support can a client expect from FSD Solutions? |
| A. |
FSD Solutions is committed provide quality service to our clients. Our Account Managers and Recruiters specialize in understanding your front office needs and also meet all your back office requirements. Our service model is two-fold and we make sure our clients have a point of contact for all of their needs. |
| Q8. |
Do you have international capabilities? |
| A. |
FSD Solutions truly wants to be the vendor of choice for our clients. Due to a mature service model and innovative approach to partnering with our clients. Secondly, FSD Solutions approaches global business from a local focus so all clients are given a dedicated Account Management team to build a program for their unique needs. |
